Question 1

What is MedLens+?

Accepted Answer

It's a tool that organizes lab and medical reports into timelines. Upload PDFs, see how values changed over time, and prep focused questions for your next visit — using the reference ranges on your actual reports.

Question 2

Which report types are supported?

Accepted Answer

Early access covers common panels: CBC, liver and kidney function, lipid profile, HbA1c, thyroid, and key vitamins. We're adding more based on waitlist feedback and extraction testing.

Question 3

How does the timeline work?

Accepted Answer

Upload reports from any lab and we'll extract marker names, values, units, and reference ranges. Values appear chronologically so you can spot trends — like HbA1c moving from 6.8% to 7.2% across three visits.

Question 4

Can I export a summary for my doctor?

Accepted Answer

Yes. The visit brief pulls recent changes and suggested discussion topics from your uploaded reports. Bring it to your appointment or share it however your clinician prefers.

Question 5

Can I compare results from different labs?

Accepted Answer

You can view markers across labs, but we'll show a caution when methods or reference ranges may differ. Always confirm significant changes with your healthcare provider.

Question 6

How does MedLens+ handle reference ranges?

Accepted Answer

We use the intervals printed on each uploaded report — not generic internet values. When ranges vary by age, sex, or method, those distinctions stay tied to the source document.

Question 7

Does MedLens+ diagnose conditions?

Accepted Answer

No. We never claim you have a specific disease or condition. We show values relative to the ranges on your reports and highlight topics worth discussing with your clinician.

Question 8

Does MedLens+ prescribe medication or suggest dose changes?

Accepted Answer

No. We don't prescribe, recommend treatments, or suggest dosage changes. All medical decisions belong between you and your qualified healthcare provider.

Question 9

What if a value is flagged high or low?

Accepted Answer

A flag means the value falls outside the reference interval on that report. It's a signal to discuss with your clinician — not a diagnosis. Context like symptoms and medications matters.

Question 10

Is my medical data secure?

Accepted Answer

We treat uploads as sensitive data. Encryption, access controls, and handling practices are on our Security page. We don't sell your personal or medical information.

Question 11

Do you use my reports to train AI models?

Accepted Answer

We don't use your uploaded reports to train general-purpose AI models shared with third parties. Processing is scoped to delivering MedLens+ features for your account.

Question 12

Can I delete my data?

Accepted Answer

Yes. Depending on your location, you may have rights to access, correct, delete, or export your data. See our Privacy Policy for details and how to make a request.

Question 13

How do I join early access?

Accepted Answer

Visit the homepage and join the waitlist with your email. No credit card needed. We'll notify you when your spot opens for the free public beta.

Question 14

Is early access free?

Accepted Answer

Yes. The public beta is free for waitlist members. See our Pricing page for what's included and what to expect after beta.

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