Privacy Policy

We collect what we need to run MedLens+ and improve it. We don't sell your personal or medical information. You can ask us to delete your data.

This policy explains the details. By using our website or joining the waitlist, you agree to the practices described here.

Waitlist and account info: your email and any profile details you provide voluntarily.

Uploaded reports: lab reports and medical documents you choose to upload, plus the health information we extract for timeline features.

Usage data: browser type, device category, pages visited, and interaction events — aggregated, not tied to report contents.

Support messages: if you contact us, we keep your message to respond and maintain a support record.

We use collected information to provide and improve MedLens+, process your uploads, send waitlist and product updates you've requested, respond to support, and maintain security.

We don't use your uploaded reports to train general-purpose AI models shared with third parties. Processing stays scoped to delivering features for your account.

When you join, we store your email to notify you about early access and important product updates.

Every email includes an unsubscribe link. You can also request removal by contacting us. We don't sell waitlist emails to marketers or data brokers.

MedLens+ doesn't sell, rent, or trade your personal information or uploaded medical data to third parties for their marketing.

We share data only with service providers who help us operate — hosting, email delivery — under contracts that require them to protect your information.

Our site uses cookies for essential functionality, preference storage, and aggregated analytics.

Where required by law, we ask for consent before non-essential analytics cookies. You can manage preferences through our consent banner or browser settings.

Analytics data is aggregated. It doesn't include contents of your uploaded medical reports.

We keep your information while your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us to exercise them.

We may update this policy periodically. Material changes get communicated via email or a notice on our website.